Jxnxnx N

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Verified Reviewer
| map-marker Symmes, Ohio

Pointless trying to make contact

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Tried to make contact because you haven't credited my deposits of £5000.,.:.::::.,::.:::.;,;(,,,;;;,;;;
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Loss:
$5000
Pros:
  • You provide a service
Cons:
  • Service is rubbish

Preferred solution: Apology

User's recommendation: Not to use worldpay

Michael C Npe

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Verified Reviewer
| map-marker Chicago, Illinois

I have to join to access a site to pay a fee??

Worldpay - I have to join to access a site to pay a fee??
I tried to access a site of worldpay. To secure a fee after information needed for an entry visa of Thailand and was given an access deniedis if from using a particular browser or what is the reason . I am at an limited time to complete this transaction.
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Cons:
  • Getting access denied respond for introduction to an fee requirement

Preferred solution: Deliver product or service ordered

Michael C Npe

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Verified Reviewer
| map-marker Los Angeles, California

My credit card wont go through for paÿment.... getting access denied

Worldpay - My credit card wont go through for paÿment.... getting access denied
Getting access denied while I was trying to pay for a Thailand visa Is it being blocked or an actual denial.
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Pros:
  • Fix problem
Cons:
  • Access denial

Preferred solution: Deliver product or service ordered

User's recommendation: Call worldpay

ZhiY Z

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Queens, New York

Looking for KSI

Please advise where to find the Key Serial Identifier for the LANE7000 due to the device needing to be repaired and Ingenico requests it before processing the repair. The issue device is S/N: 230907****112949****5038
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Anonymous
map-marker Eugene, Oregon

Impossible to close account

I have been attempting to close my accounts for 3 months. The support person either fails to get back to or doesn't send any forms to close the account. Now after the 3rd month of them stealing my money!!! I'm pissed. Close my account and refund what your stealing from me. Bad customer service from day one.
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User's recommendation: Steer clear!

Anonymous
map-marker Chichester, West Sussex

The payment portal fails. Can you ensure it is up and running. The market is slow but picking w. I lost customers yesterday because the card machine was not working.

Card machine not working regularly. There is nothing happening other than the market is slow. Again the manager was unwell at that the shop was closed.
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Anonymous
map-marker Spilsby, Lincolnshire

Can't access my account

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Can't call as automation say invalid account number. Login says need security code which I do not receive Live chat says add in card details which I'm scared of. Crazy just want to be compliant Please help they contacted me i feel because i had raised this i answered the two questions and HAVE NOT HEARD ANYTHING IN 23 HRS. still cannot access my dashboard very poor not a service
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Jim G Cpz

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Verified Reviewer

Cannot contact anyone

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Updated by user Dec 06, 2023

NEVER

Original review Dec 05, 2023
Cannot contact anyone, everything automated. Trying to make contact for 5 months now! WORST company I've known in my 50 years in business. Can't say worst I've dealt with, because I can't get to deal with anyone. It's astonishing!
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Preferred solution: My money and an explaination

User's recommendation: Don't. WORST company I've known in my 50 yrs in business.

Vicki B Cve

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Verified Reviewer
| map-marker Rio Rancho, New Mexico

. Problem That Requires a Human

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We can't get in touch with anyone who can explain why the IRS said you paid us $675,138. This never happened
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Anonymous
map-marker Stamford, Lincolnshire

Payments

No communication from Worldpay. Emailed and tried to call without success of resolving or gaining any information.
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Anonymous
map-marker Cork, County Cork

Response to an email

I had to cancel world pay. Got no satisfaction off them. Very bad customer relations. Waisted a lot of time on the phone.
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User's recommendation: Don’t bother.

Anonymous
map-marker Cork, County Cork

Waist of my morning

45 minutes on the phone and still no answer. Will try to get a different provider . Car machine not working. Back up service is terrible
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Hashim K Gvq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Faisalabad, Punjab Province

Worldpay payment gateway is not working

Worldpay payment gateway is not working
I have install the worldpay but it is not work please check this error and let mw know. Website name is vapekiss.co.uk and extrapuff.co.uk we have 2 websites.
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Ron G Lem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trouble with terminal

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I need an ID number and serial number put in a device profile for a wash select 2. The profile you have is correct except that information. No one has any idea how to do that. Worst customer service ever. Your personal need alot more training.
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Cons:
  • Poor training

Preferred solution: The problem fixed

User's recommendation: Get other prosser

Killer BGB

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicopee, Massachusetts

Worldpay still charges your checking account after changing companies and not using their terminal

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I already posted about this.I had to take them to small claims court here in Chicopee,Mass.My court data is June 16th,at that time I will demand them to come to the court house in nChicopee,Mass.Their Mass location is near Boston.So about 1.5 to 2 hour drive.
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User's recommendation: If switch from Worldpay to another company check your checking acct every month there for after

Anonymous
map-marker Los Angeles, California

Payment not sent to irs

On April 17, 2023,I paid my taxes to the irs through World Pay. That payment cleared my credit card account but IRS does not have it! I an getting late notices with penalties..have spent hours trying to reach someone to find out where the money went! My confirmation # is 933**** Please resolve. Darlene Vining Vusich
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User's recommendation: Do not trust!!! The tax payment I made through World Pay as per the IRS, never got forwarded to the IRS. I have had the task of wasting hours on hold and never speaking to anyone

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